Right out of high school, I worked as a Licensed Nursing Assistant at a local nursing home. I enjoyed making the residents feel comfortable. When I moved out of state for a few years, I worked in a medical clinic doing their billing. Returning to Enosburg, there was an opening in billing at Cold Hollow Family Practice, and I have been with the clinic since 1997.
Since working at this clinic, I have learned the different names of medications, tests and specialties. Medicine is very interesting, and I am proud to be able to help patients with questions and translate the jargon.
I think people appreciate we know their names when they come in. We try to make them feel welcome every time they come for a visit and help with whatever is going on for them.
We are a family-owned family practice. When you call here, you hear an actual voice on the other end of the line. We take pride in our service and want everyone to feel included and welcome.
Our caregivers are trained specifically to provide in-home care.
After having a bad total experience with my previous provider, coming to see Samantha was the best decision I could have made. Samantha and Lauren made me feel at ease from the moment the appointment started.
Having been a client since 2005, I continue to be very satisfied with the practice. Dr. Babb's friendliness and demeanor always puts me at ease and imparts the feeling of "everything is going to be all right".
I always like coming here even though I live a ways away. They treat their patients with respect and are just all around wonderful to deal with.
The ladies at the front desk are patient and very kind. My experience with the nurses has always been pleasant and Dr. Babb is a very cool guy, he makes me laugh.
I want to emphasize how helpful Anne, Jean, and Judy are EVERY TIME I call. They are all patient with my questions, friendly, caring, and helpful. I appreciate how hard they work every day.